e4score, provider of the cloud-based complete shipment visibility solution TrackAssured, announces the launch of two innovative applications for shippers that automate key delivery tasks to reduce driver wait time and detention accessorials.
EZCheck-In accelerates the gate check-in/out process and ExpressRA enables instant refusal authorization. Forward-thinking shippers can leverage these tools to become the “shipper-of-choice” with their carriers, especially during tight freight markets.
The EZCheck-In application is an easy, tablet-based process that enables the gate attendant with mobility to confirm the shipment and complete the trailer inspection in just minutes. Integration with the WMS then systematically executes the manual check-in tasks that can take up to 20 minutes without the application.
“Drivers, and their dispatchers, rave about our faster gates with EZCheck-In,” said a warehouse manager for a leading global CPG manufacturer. “Driver wait-time has been significantly reduced and throughput through the DC has been increased. In addition, with EZCheck-In, the drivers no longer waste their HOS in-line; their drive time is maximized and our customer ontime performance has improved.” Precise event time-stamps provided by the app also eliminate wasted resource to research and approve detention charges, resulting in improved carrier relations.
The ExpressRA application automates the refusal and return authorization process. The carriers’ dispatcher can now easily submit an electronic refusal request, anytime, complete with reason codes, notes and electronic images. The rules-based decision engine instantly determines the best course of action according to the shipper’s return policy and issues a disposition notification to the carrier and the shipper.
“Keeping our drivers moving efficiently is central to our on-time customer promise and success as a critical truckload capacity provider,” said David Hoppens, vice president for sales and marketing at Momentum Transportation. “We encourage our shippers to adopt ExpressRA.” In addition to reduced detention, improved documentation ensures return policy compliance and reduces claim resolution cycle-time.
“One of the largest CPG manufacturers in the world is using e4score’s solutions to ship faster with reduced cost and risk, helping to drive top and bottom-line productivity improvements” said Chuck Irwin, president of e4score. “EZCheck-In and ExpressRA can be deployed as stand-alone solutions, or integrated with the e4score TrackAssured shipment visibility solution.”